SHIPPING ESTIMATES

Shipping/delivery estimates are handled via UPS. Take To The Grave is not responsible for incorrect estimates.

TARIFFS AND TAXES

Take To The Grave has warehouses located in CANADA and UNITED STATES. This helps avoid additional tariffs, duties or taxes in each of these countries. 

INTERNATIONAL SHIPPING

All international shipments are subject to duty fees and/or local taxes. These charges are issued via customs upon arrival in your country. Take To The Grave is not responsible for these charges.

Shipping time estimates do not apply to those using third-party package forwarding.

LOST OR STOLEN SHIPMENTS

Please contact your shipping provider regarding misplaced shipments prior to contacting us.

Take To The Grave is not responsible for any stolen shipments. It is your responsibility to track and receive packages. If a package is lost, contact your shipping provider to open a ticket. If your shipping provider specifies that your package is lost, contact us with your ticket number and we will do our best to help.

BROKEN ITEMS

Any items that arrive broken must be reported to us within 10 days of delivery date to be eligible for refund. WE PACKAGE ALL CERAMICS WITH THE BEST POSSIBLE CARE. EVERYTHING IS BUBBLE-WRAPPED AND SECURED FOR SHIPPING. 

We offer Route package protection at check out which will replace or refund your item if it arrives broken. We highly recommend this when purchasing ceramics. HASSLE FREE REPLACEMENTS 

We do not replace ceramics that arrive broken unless Route is purchased, we refund. If Route package protection was purchased, you will be eligible to have a new item re shipped. Please contact Route for replacements  if this is the case.

ABANDONED SHIPMENTS

If you refuse your package it will be considered abandoned and lost. We do not issue refunds on abandoned shipments.

EXCHANGES

Returns are accepted within 30 days. If you wish to exchange an item, simply purchase the item you wish to exchange and send us a return package with a note explaining your return as well as the original order number included. Refunds will be processed upon receiving your return package.

We do not offer shipping labels for returns. You are responsible for any shipping costs to return your order.

All bikini sets and swim shorts are final sale and will not qualify for refunds or exchanges.

Return to:

CANADIAN RETURNS:

Take To The Grave
663 Keltic Drive
Sydney, Nova Scotia
B1L 1B6
Canada

AMERICAN RETURNS:

Take To The Grave
709 E 22ND STREET
KANNAPOLIS, NC 28083
United States

RESTOCKING

All items on our website will be restocked in time unless description of item says limited edition. If an item is removed from our website, it will no longer be restocked.